ATLANTA, GA – November 2019 – The virtual public relations and marketing agency, Connected Comms has been selected to lead thought leadership programs for the Customer Experience agency, Macquarium.
As one of the original internet companies in Atlanta, Macquarium has been creating unique customer experiences for twenty years. The company asserts that the customer journey today is constantly changing through new technologies and online/offline scenarios, including every brand interaction with employees and partners. If marketers do not shift their focus to the total human experience and design and optimize purposeful customer experiences, they will lose to the competition.
Connected Comms will lead media relations, content and thought leadership programs leveraging a staple of virtually connected public relations and marketing professionals across the country.
A leading CX consultancy, Macquarium has been pioneering digital customer experiences for two decades. Headquartered in Atlanta, with business operations in Washington, D.C., Houston, Chicago, Charlotte and San Francisco, Macquarium is at the forefront of digital innovation. Building on its strong 20-year heritage and belief in the transformative effect of superior customer experiences, Macquarium employs a design thinking methodology to achieve results for clients and their customers. With deep experience in technology, consumer products, telecommunications, entertainment, travel and tourism, financial services, utilities, retail and restaurant, healthcare, education and manufacturing industries, Macquarium helps its clients realize growth through creative and strategic CX solutions. Learn more at http://www.macquarium.com.
About Connected Comms
Connected Comms is a virtual public relations and marketing agency that focuses on creating coverage, content and conversation that converts calls to action. Headquartered in Atlanta, Connected Comms leverages a virtually connected workforce across the country. By eliminating the costly overhead of traditional agencies, Connected Comms ensures every penny of our clients’ budgets go toward the client work, not marble lobbies and high-rise views. Learn more: https://www.connectedcomms.com.