Earlier this week, I blogged about the importance of creating personalized brand experiences for your customers. Today, I heard a story describing how the pet brand,
2020 will be the year of personalized marketing as consumers now expect brand experiences to be designed just for them and the real-time data available today
We’ve all seen the incredible images of devastation coming out of Houston this week. Amidst all this destruction and flooding, I am reminded of what
Ever since Facebook launched their live video offering last April and Congress staged a live sit-in via Periscope last June, clients and colleagues alike have been
Not that long ago, my step-daughter and I were talking about the alarming decline in the bee population and the lasting implications a lack of
We’ve certainly all seen the posts online. A customer in a restaurant gets terrible service. A hard-working waitress gets a mean note on the bill.