“What is it that do you do exactly?” It’s the question that has plagued every public relations professional since the dawn of time. I’ve worked
Category: Crisis Planning
Why Google Was Right To Fire The Anti-Diversity Engineer, James Damore and What We’ve Learned
You’ve likely heard about the software engineer at Google who wrote an internal anti-diversity memo entitled “Google’s Ideological Echo Chamber,”. The memo, which Google’s chief
Tim Hunt Shows Us The Epic Failure of Non-Apology-Apologies in Crisis Communications
Today, I want to talk about the non-apology-apology. It’s generally employed when someone says something offensive – which I grant you is very easy to do
