You’ve likely heard about the software engineer at Google who wrote an internal anti-diversity memo entitled “Google’s Ideological Echo Chamber,”. The memo, which Google’s chief
Category: Crisis Response
Outfront Media Denies Thinx Subway Ads For Being ‘Too Racy’ – Creates Free Publicity for Thinx
Sometimes the worst thing that can happen to your brand, can also be the best thing. Outfront Media, a company responsible for reviewing the advertising
Tim Hunt Shows Us The Epic Failure of Non-Apology-Apologies in Crisis Communications
Today, I want to talk about the non-apology-apology. It’s generally employed when someone says something offensive – which I grant you is very easy to do
jenniferjonesblog.com 